Operating a small or medium enterprise (SME) in the Philippines is challenging. While access to capital and intense competition are common obstacles, many of the significant slowdowns occur internally, often unnoticed until they become major bottlenecks. Let’s break down the true causes behind sluggish operations and how to fix them. 🔧 1. Process and Operational Inefficiencies Common Issues: Manual workflows slow down productivity. Lack of standardized procedures (SOPs). Inventory or billing errors. Duplication of tasks or miscommunication between teams. Advice: Document your SOPs using tools like Notion, Google Docs, or even MS Access. Use affordable tools for automation: Inventory : Loyverse POS or inFlow Billing & Accounting : Wave Accounting , QuickBooks , or GCash for Business Scheduling/Tasks : Trello , ClickUp , or Zoho Consider hiring or consulting a local process analyst even for a one-time setup. 🤝 2. Customer Service Challenge...